Return & Exchange Policy

We want you to be satisfied with your purchase. Please read the following policy carefully before placing your order.

Exchange Eligibility

An exchange may be accepted if:

• You received a damaged or defective product.

• You received the wrong product.

• The product received is significantly different from what was ordered.

Please contact us within 48 hours of receiving your order if you experience any of the above issues.

Conditions

For an exchange request:

• The product must be unused and unworn.

• The product should be in its original condition.

• Original packaging, tags, and accessories should be retained where applicable.

• Customers may be required to provide clear pictures or videos of the issue.

Non-Returnable Items

For hygiene and product-quality reasons, used, worn, washed, altered, or damaged products may not be eligible for return or exchange.

Unstitched fabric that has been cut, altered, or used may not be eligible for exchange.

Change of Mind

Returns or exchanges due to change of mind, incorrect size selection, or personal preference may not be accepted unless otherwise stated for a particular product.

Refunds

If a refund is approved, the refund method and processing time will depend on the payment method and circumstances of the order.

To request an exchange or report an issue, please contact our customer support team with your Order Number and relevant pictures/videos.

We reserve the right to review each return or exchange request according to the condition of the product.